We at Thought Hammer take your privacy and security very seriously. We do not share or sell any customer account information. We use email addresses to send order confirmations, payment confirmations, order status updates, and shipping notifications. If you do not enter a valid email address, you will not receive any of these important notifications. Some email providers have spam or junk filters that block our automated email notifications, especially aol.com and yahoo.com. If you have not received an order confirmation within one hour of placing your order, please notify us.
We do not use phone numbers for customer contact. FedEx requires a phone number for delivery. They need a contact number in case there are problems encountered during the delivery of your package. Please provide a valid 10-digit daytime phone number.
Both the payment options on our site, PayPal and First Data, use enhanced security to prevent fraud. For PayPal payments, all credit card, echeck, PayPal account numbers, or customer payment information are stored on PayPal's secure servers. PayPal uses the most secure methods of data encryption and fraud prevention to insure that no one, not even Thought Hammer, will have access to your payment information. Please see PayPal's Privacy Policy for more information. When selecting the First Data payment option, all credit card information is transferred via a secure connection to First Data, who then processes and stores all transaction details on their secure servers. Thought Hammer does not keep any of your credit card information on our servers.
Please be assured that Thought Hammer will never share any of our customer's information with others. If you have any further questions concerning our Privacy Policy, please feel free to Contact Us.
Thought Hammer reserves the right to alter these policies without notice.
